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Cookies Policy

The purpose of this Cookies Policy is to inform the visitors or users of the website of the terms of use of the Cookies and methods of protecting their personal data collected in this way by SUEZ.

Currently being updated , pending the publication of the definitive guidelines of the French Data Protection ity (CNIL) on Cookies and other tracking devices.

Updated on May 12th, 2020

The purpose of this Cookies Policy (hereinafter “the Policy”) is to inform the visitors or users (hereinafter the “User”) of the website (hereinafter the “Website”) of the terms of use of the Cookies and methods of protecting their personal data collected in this way by SUEZ (hereinafter the “Publisher”).

This Policy can be updated at any time in the event of changes in the applicable regulations.

Users are asked to regularly consult this Policy and the date of the last update.

1) What are Cookies (and other tracking devices)?

A cookie or tracking device (hereinafter “Cookies”) is a small text that can electronically access information already stored on your device (tablet computer, smartphone, desktop or laptop computer and in general anything connected to a telecommunications network open to the public) or store information on it, when you visit the Website.

2) Why do we use Cookies?

Cookies enable the Publisher to recognise the User’s device whenever they visit the Website and therefore to analyse their behaviour in order to improve the Website and optimise the User experience.

In the interest of transparency, the Publisher undertakes to explain in detail how Cookies are used, as indicated below.

3) Which Cookies do we use?

4) What is the maximum storage period of Cookies?

Cookies can be stored for a maximum of thirteen (13) months from the obtaining of the User’s consent. The data collected via Cookies are then erased or anonymised.

5) What are Cookies for?

a. Necessary Cookies

Necessary Cookies are solely intended to allow or facilitate access to the Website. These Cookies are not subject to the prior isation of the User.

b. Customization Cookies

Customization Cookies make it possible to improve the performance of the Website so that it saves the display information, such as the language preference of the User. Users can object to this, but their experience may be impaired as browsing will no longer be customized.

c. Audience measurement Cookies

Audience measurement Cookies make it possible to measure the performance of the Website, detect browsing problems, and organise content.

These Cookies also make it possible to identify which information on the Website may be of most interest to the User, in order to adapt the Website to the User, and the relevance of the messages that may be sent to the User.

The Google Analytics service records visitor numbers and identifies the way in which they use the Website. These Cookies are placed and read on the User’s device as soon as they access a Website that uses the “Google Analytics” service.

The data generated by these Cookies concern:

  • your visits to the Website;
  • your IP address in order to determine the city where the connection originates. This data is made anonymous immediately after the location is determined and is not disclosed to the Publisher, in accordance with the applicable law.

You can obtain more information on the Google Analytics service by visiting

d. Third party social network sharing Cookies

The Publisher can use certain services offered by third party websites to enable Users to share the content of the Website on their social networks or else to follow SUEZ accounts on social networks.

These are in particular the share button (LinkedIn, Twitter, YouTube, Facebook and Instagram), lists of tweets (Twitter) and videos published on the Website (YouTube).

The abovementioned social network Cookies are managed by the publisher of the social network website. The User is advised to read these social networks’ Cookies management policy on the relevant websites:

  • LinkedIn:
  • Twitter:
  • YouTube:
  • Facebook:
  • Instagram:

e. Flash© Cookies on Adobe Flash Player™

Adobe Flash Player™ is a computer application that permits rapid development of dynamic content using the Flash computer language.

Flash (and similar applications) stores the settings, preferences, and use of this content using technology similar to that of Cookies. However, Adobe Flash Player™ manages this information and the

User's preferences via an interface that is different from that provided by the browser. Provided that the User's device is able to view content developed using Flash, the User can access the Flash Cookies management tools directly via the website

6) How can Users manage Cookies?

First, the User is informed that the Publisher’s partners and any other third party may place Cookies on the Website (“third-parties Cookies”). Only the issuer of a Cookie is likely to read or alter the information contained therein and the Publisher has no access to or control over the Cookies that third parties may use.

The sending and use of Cookies by third parties are subject to their privacy policies and cookie policy, in addition to the provisions of this Policy.

a. Accepting Cookies

During the first visit of the Website, a banner informs the User of the presence of Cookies and invites the User to indicate his/her choice. They are only placed if User also accepts the saving of Cookies as follows:

  • By clicking on the "OK" button that appears on the information banner visible at the bottom of the Website when they first log on to the Website;
  • By continuing to browse, i.e. when the User clicks on an element of the Website (image, link etc.) or visits another page on the Website;
  • By conducting a search, i.e. when the User uses the search engine or activates or disables the filters on pages that offer them (e.g. publications, press releases etc.).
    If the User agrees to Cookies being saved to their device, the Cookies embedded in the pages and content that they view may be stored temporarily in a dedicated space on their device. They can only be read by their issuer.

The User’s consent to Cookies will be stored for a period of 6 months.

b. Browser configuration

Users can control the saving of Cookies directly via the settings of their browser, to allow, block or delete them.

Browsers differ as regards managing Cookies and User preferences. These are described in the browser's Help menu, which will inform the User how to change their Cookie preferences:

  • For Internet Explorer™:
  • For Safari™:
  • For Chrome™:
  • For Firefox™:
  • For Opera™:
  • For Edge™:

For all other browsers, please consult the Cookie management help pages available on the internet.

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